Overview

• Introduction and ground rules
• Review of material covered in Green Belt training
• Overview of Six Sigma, Lean and other continuous improvement methodologies
• Strategic planning and deployment for initiatives
• Hoshin Kanri
• Portfolio
• SWOT
• Roles and responsibilities of leadership, organisational roadblocks and change management
• Stakeholder management and benchmarking
• Performance and financial measures
• Team success factors and team facilitation

Define Phase

• Voice of customer data collection
• Project Management
• CPM
• Activity Network Diagrams
• PERT
• Risk Analysis
• QFD and Kano Analysis Models
• Lean Tools (Metrics)

Measure Phase

• Types of Data, Sampling Strategies and Seven Quality Tools
• Advanced Measurement Systems Analysis
• Gage Linearity
• Kappa and Kendall Coefficients
• Multi-Vari Charts
• Process Capability for Non-normal and Attribute Data
• Lean Tools (Process Flow Metrics and Value Steam Maps)

Analyze Phase

• Calculate and interpret correlation coefficient and regression analysis, multi-variate tools
• Hypothesis tests
• Sample size
• Confidence intervals
• Non-parametric tests
• Contingency tables
• GAP Analysis
• Lean Tools (Waste Analysis and Spaghetti Diagrams)

Improve Phase

• Design of Experiments (Two-level full and fractional factorial, Robust Design)
• Lean Tools (Pull Systems, Cycle-time reduction, Kaizen and TOC)
• Pilot Plans

Control Phase

• Advanced SPC
• Special Rules for SPC
• Lean Tools (TPM and Visual Factory)
• Measurement Systems Re-analysis
• DFSS Framework
• A quick review of concepts covered and Q&A